Effective Date: March 8, 2026
Last Updated: March 8, 2026
At Buying A Used EV, we are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.
1. Important Information and Who We Are
Ray Barnes T/A Dual Action is the controller and responsible for this website (collectively referred to as "we", "us" or "our" in this privacy policy).
Contact Details:
- Full Name of Legal Entity: Ray Barnes T/A Dual Action
- Email Address: [email protected]
- Postal Address: 80 Heysham Drive, Watford, Herts WD19 6YB
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, including:
- Identity Data: First name and last name.
- Contact Data: Email address and telephone numbers.
- Technical Data: IP address, browser type and version, time zone setting and location, and operating system on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct Interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, or email.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns using cookies and server logs.
4. Lawful Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to an EV newsletter).
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., analyzing site traffic to improve our EV buying guides).
5. Affiliate and Third-Party Links
This website includes links to third-party websites, plug-ins, and applications (such as EV valuation tools or affiliate links for OBD-II scanners). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
Under UK data protection laws, you have rights including:
- Access: The right to ask us for copies of your personal information.
- Rectification: The right to ask us to correct information you think is inaccurate.
- Erasure: The right to ask us to erase your personal information in certain circumstances.
- Withdraw Consent: Where we are relying on consent to process your data, you can withdraw this at any time.
9. Complaints
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
